REFUNDS AND TRANSFERS
If you can no longer participate in the event please refer to 'Refund Policy'. Please note this event does not do 'Entry Transfers'.
Please note the event will not be cancelled due to rain. Race organizers will review the track conditions
leading up to the event and update everyone via the event website.
If you can't find anyone to replace you and would prefer a refund of your entry fee we are able to provide:
50% refund if you advise us by email before the late entry fee date (11:59PM 1 September 2019).
No monetary refund if you advise us after 11:59PM 1 September 2019.
TO CANCEL AN ENTRY
Send an email to firstname.lastname@example.org with the heading “[Your full name] [Your event] Entry Cancellation” Simply mention in the email that you are canceling your entry.
You will receive a reply email to confirm that your request has been received.
A refund of 50% of your entry will be credited if you advise us by email before the late entry fee date (11:59PM 1 September 2019)
In the event that the event course is, in the opinion of the event organisers, unsafe (for example by reason of heavy rain, high winds, bushfires, "acts of god"), organisers may, in their sole discretion, attempt to re-route the course, find an alternative shortened course or cancel the event. Organisers also reserve the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
UPGRADE / DOWNGRADE POLICY
No upgrades or downgrades permitted after 11:59PM 1 October 2020.
Upgrades pay the difference of the entry fee.
Downgrades no refunds